Job Description

Job Summary

The primary goal is to increase the efficiency and the productivity of the physician team. Work closely with physician and/or physician assistant or nurse practitioner to perform administrative tasks such as EMR documentation, chart preparation, schedule efficiency, and identify overall best practices for process improvement. Role requires anticipation of physician needs, discretion, tactfulness, and modest in performance of duties so as not to distract medical staff from patient care. Good judgment, organizational ability, initiative, attention to detail, and the ability to be self-motivated are critical to the success of the position.

Duties and Responsibilities

• Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:
  • Patient medical history and physical exam.
  • Procedures and treatments performed by healthcare professionals, including nurses and physician assistants.
  • Patient education and explanations of risks and benefits.
  • Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
  • Prepare referral letters as directed by the physician
• Ensure documentation must be accurate, complete, and consistent with legal, ethical, and practice protocols and standards.
• Work closely with physician assistant and may be required to providing scribing support as needed.
• Work closely with multiple departments/parties to coordinate schedule availability to ensure balance of office and surgery time scheduled.
• Handle additional duties as required.
• Miscellaneous administrative tasks may include preparing referral letters, mailing/faxing/scanning confidential documents regarding a patients care and with all pertinent reports or tests attached as well as research a variety of information as needed for referring physicians, referrals, preparation of operative reports, make phone calls, and other clerical tasks as assigned.

Requirements and Qualifications

• Minimum 2 years scribing or medical office experience preferred.
• Medent / EMR experience preferred.
• HS Diploma required.

Physical Demands

• Position requires manual and finger dexterity and hand-eye coordination.
• Involves standing and walking.
• Team member will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.

Benefits

We offer a comprehensive benefits package that includes health (with employer contribution), dental, and vision insurance, employer paid base life, and other voluntary benefits*. Time off benefits include paid combined time off (CTO) and seven paid holidays, plus a floating holiday after one year of service. Retirement benefits include a 401(k) with company contribution and profit sharing after one year of service. Qualified team members become eligible to participate in medical benefits on the 1st of the month following date of hire, and retirement benefits after 90 days.

We also provide professional development opportunities, flexible work schedules, wellness incentives, healthy vending options, and relaxed dress code on Fridays. Our community-focused culture encourages participation in local events, fundraisers, and causes chosen by our team. We are committed to providing our employees with the resources they need to thrive both personally and professionally.

*Other voluntary benefits include Voluntary Short Term Disability, Long Term Disability, Critical Illness, Accident Insurance, Supplemental Life Insurance, and legal and identity protection and pet insurance.

Who We Are

Excelsior Orthopaedics is a multi-specialty orthopedic practice that has been providing comprehensive care since 2002. We have multiple locations throughout the Western New York region and a free-standing ambulatory surgery center, Buffalo Surgery Center. Excelsior Orthopaedics offers a suite of in-house services including general orthopaedic evaluation and treatment, podiatry, physical & occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, durable medical equipment, and an outpatient total joint program. Buffalo Surgery Center provides surgical and procedural treatments for orthopaedic, pain and spine, podiatry, total joint replacement, and gastrointestinal patients. Our mission is to transform the lives of our patients by restoring function and enhancing quality of life. We are committed to innovative care that is driven by patient needs and supported by the most skilled, experienced team in Western New York.

The pay range for this position is determined based on several factors, including the candidate’s years of experience, qualifications, training, licenses, designations, and the overall market conditions.

This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary.

Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

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